Privacy Policy
Effective Date: 15th October 2025
Last Updated: 15th October 2025
QOQO Solutions and Software Services (OPC) Private Limited (“QOQO Solutions”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.qoqosolutions.com or engage with our services.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
When you contact us, sign up for services, or make a payment, we may collect:
- Name, email address, and phone number
- Company name and business details
- Billing address and payment details
- Project or service-related information you voluntarily provide
b) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device and usage data
- Cookies or tracking technologies for analytics and performance
2. How We Use Your Information
We use your personal information to:
- Provide and manage our software, consulting, and automation services
- Communicate about your inquiries, projects, or payments
- Send administrative or service-related updates
- Improve our website, offerings, and customer experience
- Comply with legal, financial, and regulatory requirements
We do not sell or rent your personal data to any third parties.
3. Sharing of Information
We may share your data only in the following cases:
- With trusted third-party vendors or service providers (such as payment gateways, email services, or analytics tools) for legitimate business purposes.
- When required by law, regulation, or to respond to valid legal requests.
- To protect our rights, customers, or the integrity of our services.
All vendors handling your data are required to follow strict data protection practices.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law.
You may request deletion of your personal data by contacting hello@qoqosolutions.com.
5. Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools (like Google Analytics) to analyze usage trends and improve user experience. You can adjust your browser settings to refuse cookies if you prefer.
7. Your Rights
You have the right to:
- Access and review the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing communications
To exercise these rights, contact us at hello@qoqosolutions.com.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, business operations, or legal requirements.
Any updates will be posted on this page with the revised effective date.
10. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, please contact:
Email: hello@qoqosolutions.com
Address: QOQO Solutions and Software Services (OPC) Pvt. Ltd. 9th Cross Road, Above Starbucks, Panampilly Nagar, Kochi, Kerala 682036